Before your ad runs
If your ad hasn't been published or sent yet, you can cancel for a full refund. Email news@flintpoliceops.com with your business name and the email you used to pay.
After your ad runs
Once a sponsored post has been published, an event has been featured, or a newsletter has been sent with your sponsorship, that part of the order is non-refundable. For multi-week newsletter sponsorships, weeks that haven't been sent yet can be refunded.
Featured Business subscriptions
Featured Business listings renew monthly. You can cancel any time by emailing us; your listing stays featured until the end of the month you've paid for, and you won't be charged again. We don't give partial refunds for the current month.
If we can't run your ad
We review all advertising before it runs and may decline ads that are misleading, unlawful, or that don't fit our audience (see our Terms of Service). If we decline your ad, or can't deliver what you bought, we'll refund you in full.
How refunds are paid
Refunds go back to the card or payment method you used, through our payment processor, Stripe. They usually appear within 5–10 business days, depending on your bank.
Contact
Questions about an order? Email news@flintpoliceops.com.